Billing Terms and Conditions

Last Updated: September 20, 2026

These Billing Terms and Conditions explain how payments and billing work when you shop with Villavelv.

Accepted Payment Methods

Villavelv offers a range of secure payment options so checking out is simple and convenient. We currently accept:

  • Credit and Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Apple Pay and Google Pay
  • Bank Transfers (for bulk orders only, please Contact Us for details)

All payments are processed in United States Dollars (USD).

Payment Processing

  • Payment must be completed in full at the time of purchase.
  • Orders are not processed or shipped until full payment has been received.
  • If a payment is declined or fails to go through, the order will not be confirmed.

Pricing and Currency

  • All prices shown on villavelv.com are listed in United States Dollars (USD).
  • Prices may change at any time without prior notice.
  • Any applicable taxes, duties, or shipping fees are calculated and displayed at checkout.

Secure Payment Processing

  • Villavelv uses SSL encryption and trusted payment gateways to keep your personal and payment information protected.
  • We never store or have access to your credit card or full payment details.

Refunds and Chargebacks

  • Refunds are issued in line with our Refund Policy.
  • Unauthorized or fraudulent chargebacks will be investigated and disputed.
  • If you run into a billing issue, please contact us first at info@villavelv.com so we can help you quickly.

Fraud Prevention

  • Villavelv reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any changes will be posted on this page with a revised Last Updated date, so we encourage you to review it from time to time. Continuing to use our website after changes are posted means you accept the updated policy.

Contact Information

Store Address: 10800 Cibola Loop NW, Albuquerque, New Mexico 87114, United States

Store Email: info@villavelv.com

Store Phone: +15053752858

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1–2 business days.